Refund & Cancellation Policy (Customer Point of View)

At Magnafield NDT, we strive to provide a straightforward and transparent shopping experience, and we understand
that circumstances may arise that require changes to your order. Please review our Refund & Cancellation Policy for
a clear understanding of our procedures:

Cancellation Policy:
Customers have the flexibility to cancel their orders, with certain conditions:
• Orders can be cancelled before the dispatch of the materials.
• Once an order is dispatched, it is not eligible for cancellation.
• To initiate a cancellation, customers can contact us via email at info@magnafieldndt.com or by calling us at
+91 8591283423.

Refund Policy:
We understand that situations may arise where a refund is necessary. Our refund policy is as follows:
• If a customer cancels their order before dispatch, the refund process will be initiated promptly.
• Refunds will be processed within 7-10 business working days from the date of cancellation.
• If there are any bank or deduction charges after cancelling an order, those will be subtracted from the
refunded amount, and the remaining balance will be refunded to the client.
• Once materials are dispatched, no cancellations are possible, and the refund policy no longer applies.

Contact Information:
For any cancellation requests or inquiries, please reach out to us at:
• Email: info@magnafieldndt.com
• Phone: +91 8591283423
We are committed to addressing your concerns promptly and ensuring a smooth resolution. If you have any
questions or need further assistance, feel free to contact us using the provided information. Thank you for choosing
Magnafield Electronics and Engineering Private Limited.